As stated in our Terms of service, all losses due to the Buyer’s fraudulence are for your account.
As a neutral facilitator, JoomLancers is not directly involved in the actual transactions between users of the Site. As a result, JoomLancers has no control over the truth, accuracy, quality, legality, or safety of postings made by users. Because verifying the identity of a user on the Internet is difficult, JoomLancers cannot and does not confirm the identity of users. JoomLancers also does not confirm nor verify the qualifications, background, or abilities of users. Therefore, We recommend that You be careful and exercise common sense and good judgment when dealing with any member on the Site. You are encouraged to review our Project Guidelines before taking part in a project.
If you are unsatisifed with another member, the most JoomLancers can do is refund the project commission you have been charged by us. We cannot refund the money you have sent to someone, we are not responsible for your transactions. JoomLancers is not responsible for fraudulent payments made by users and cannot be held liable for financial loss incurred from fraudulent transactions. It is the receiver’s responsibility to verify the identity and background of the sender.