Once one party requests a cancellation, the other party has 7 days to respond to your request. During this responding time, the two parties may discuss with each other via PM/email and sort out a solution to continue the project. JoomLancer provides the "cancellation request withdraw" option to...
In order to view ratings you have given to a Provider or your ratings, please follow steps below: Sign in your Buyer account on JoomLancers Click on your username to access your account management area In submenu Ratings, click My Ratings or Rate My Partners
It is optional for you to receive our auto-notification on Affiliate Commission Payout and new bids and messages on your project. Please follow steps below: Sign in your Buyer account on JoomLancers Click on your username to access your account management area In submenu Account Info, Click...
When having your project done on JoomLancers, Project Agreement and work-phase Payment are tools to help secure yourself for a successful project. Project Agreement In a common conflict, the Buyer claims "We have discussed on these extra things!", whereas the Provider claims "I could not do such...
Follow steps below to post a project on JoomLancers: Sign in your Buyer account Click Post Your Project tab at top of the page Fill in required information in the Project form Note: You could add different options to your project for free including Gold Member, Hide bidding, Private, Location,...
At present, payments to your Provider can be conducted via our Safe Escrow Payment system or other methods that both parties agree to use. We highly recommend you use our Safe Escrow Payment. This Joomlancers exclusive feature guarantees a stress free transaction by putting you in control of...
In order to edit your portfolio information, follow steps below: Sign in your account on JoomLancers Click on your username> My Account to access your account management area In sub-menu Account option, click Account Options/ Profile
Should you expect to withdraw money from your account on Joomlancers, please follow steps below: Sign in your Buyer account on Joomlancers Click on your username to access your account management area Click Payments> Withdraw in the left vertical submenu Fill in the amount you expect to withdraw...
In order to give ratings to a Provider, please follow steps below: Sign in your Buyer account on JoomLancers Click My Projects as buyer on the top navigation Click Awarded Project tab in horizontal menu Locate the project and click Complete this project Click Submit Feedback Step 4 mentioned above...
In order to View/ Edit / Accept/ Deny a Project Agreement submitted by the Provider under your project, please follow steps below: Sign in your Buyer account on JoomLancers. Choose My Projects > My Frozen Projects tab in horizontal menu Locate the project and click View Project Agreement Then...