What is Credit?

Credit amount that you are possessing will determine your monthly level of activity (eg. place a bid, post  contact).  Your credit balance will be deducted when you place a bid and/or post contact details (In case you are a Sponsor member, it is FREE to post contact and your credit will...

Benefits of Sponsor Status

Sponsor member is the feature that enables members (both Buyer and Provider) on JoomLancers to post contact details when conducting their business on JoomLancers. Benefits of Sponsor membership: Display Contact Address in project details (for Buyers) and bid & profile details (for...

Account Suspension

Why my account is suspended by JL team? An account is suspended if the account holder violate our Terms of Use. Below are some typical violation 1. Post contact information 2. Deposit using unauthorized credit card or paypal account 3. Failure to respond/reply during the dispute with...

Skrill Fee Clarification

When you deposit to our merchant service account, the fee 3.5% + 0.39USD will be charged by Skrill as Merchant Service Fees. The final net amount we receive will be equal to the total deposit amount deducted by the 3.5% + 0.39USD fees. Thus, all Skrill fees applicable on JoomLancers are for...

Fee adjusment explaination

Balance of some Buyers on JoomLancers have been deducted with a small fee. The reason for deduction is that: every deposits into JoomLancers are subject to deposit fee of (3.9% + fixed fee). However, our system failed to apply this deposit fee for some deposits due to an unexpected error. Please...