In order to View/ Edit / Accept/ Deny a Project Agreement submitted by the Provider under your project, please follow steps below: Sign in your Buyer account on JoomLancers. Choose My Projects > My Frozen Projects tab in horizontal menu Locate the project and click View Project Agreement Then...
Joomlancers do support deposit via PayPal, Credit Card and Skrill. In order to deposit the fund into your account on Joomlancers, please follow steps below: ** Via PayPal and Skrill: Sign in your Buyer account on Joomlancers Click on your username > My Account (in the dropdown menu) Click...
To contact customer service, click the 'Contact Us' link on the top navigation to send us an email at any time. You may also reach us by logging in Help center with your username and password to create a ticket.
In order to communicate with Providers who place bids on your project, follow options below: Option 1: Send public message Sign in your Buyer account Choose My Projects > My Open Projects tab in horizontal main menu Locate the project and click on project title Click Post PMB button (right below...
When you and the Provider agreed to work on your project, both parties are provided with personal contact details for direct communication during the project implementation. However, if you expect to keep contact via JoomLancers, you could follow steps below: Sign in your Buyer account. Click My...
As your username may associate with other usernames on JoomLancers, we do not permit any changes regarding username. In order to change password or email, follow steps below: Sign in your Provider account on JoomLancers Click Change Password & Email under Account Info vertical submenu Fill in...
** For project you have not selected a Provider If your project is still in bidding process on JoomLancers and you do not expect to have the project done, you could leave the project automatically closed after the expire of bidding period. You are charged NO fee for having your project closed. If...
In order to discontinue a project, you are required to send a Request for project cancellation to your buyer following steps below: Sign in your Provider account on JoomLancers Choose My Bids> Awarded tab in horizontal menu Locate the project and click Request to cancel Project Cancellation...
In order to add fund to work-phase account to fullfil Project Agreement, please follow steps below: Sign in your Buyer account on Joomlancers Select My Projects > My Frozen Projects tab in horizontal menu Locate the project and click View Project Agreement link In Project Agreement detail page,...
Provider and Buyer are entitled to give rating to each other in the following cases: When the last escrow amount of project is released (if Payment via JoomLancers is applied). AND Buyer marks the project as completed (by clicking Complete this project in project management area) Freelancer/Buyer...