When you and the Provider agreed to work on your project, both parties are provided with personal contact details for direct communication during the project implementation. However, if you expect to keep contact via JoomLancers, you could follow steps below: Sign in your Buyer account. Click My...
As your username may associate with other usernames on JoomLancers, we do not permit any changes regarding username. In order to change password or email, follow steps below: Sign in your Provider account on JoomLancers Click Change Password & Email under Account Info vertical submenu Fill in...
** For project you have not selected a Provider If your project is still in bidding process on JoomLancers and you do not expect to have the project done, you could leave the project automatically closed after the expire of bidding period. You are charged NO fee for having your project closed. If...
In order to discontinue a project, you are required to send a Request for project cancellation to your buyer following steps below: Sign in your Provider account on JoomLancers Choose My Bids> Awarded tab in horizontal menu Locate the project and click Request to cancel Project Cancellation...
In order to add fund to work-phase account to fullfil Project Agreement, please follow steps below: Sign in your Buyer account on Joomlancers Select My Projects > My Frozen Projects tab in horizontal menu Locate the project and click View Project Agreement link In Project Agreement detail page,...
Provider and Buyer are entitled to give rating to each other in the following cases: When the last escrow amount of project is released (if Payment via JoomLancers is applied). AND Buyer marks the project as completed (by clicking Complete this project in project management area) Freelancer/Buyer...
In order to Edit/ Upgrade project or Extend the bidding time, please follow steps below: Sign in your Buyer account. Click My Projects > My Open Projects Locate the project you expect to update Click the Upgrade/Edit/Extend link Note: Extending a project only takes effect if extending request...
At present, communication for bid and project clarification is provided only between you (the Buyer) and the Providers who place bids on your project. Follow steps below for sending clarification message: Sign in your Buyer account Choose My Projects as buyer Click Open Projects tab in horizontal...
As the ratings are important to all users on JoomLancers, you are entitled to give ratings to a Provider only ONCE for each project. The removal or modification on ratings are not permitted. Please make sure you carefully review the project implementation before giving ratings to your Provider.
In order to add providers into your Favorite Providers list, please follow steps below: Sign in your Buyer account Click Find Providers tab in horizontal menu A full list of available profiles will appear Insert your criteria into the Profile search box on the right hand or filter the profile...